At UMaxBeauty, your satisfaction is our priority. If you are not completely happy with your purchase, you can request a return or exchange within 7 days of receiving your order.
Eligibility for Returns
- Items must be unused, unopened, and in their original packaging.
- Products that have been opened, used, or damaged after delivery are not eligible for return.
- For hygiene reasons, certain items such as makeup applicators, brushes, or personal care tools may not be returnable unless they are defective.
Refund Process
- Once we receive and inspect your returned item, we will process your refund or exchange.
- Refunds will be issued via the original payment method within 5–7 working days.
How to Request a Return
- Contact our customer care team via WhatsApp or email with your order details and reason for return.
- Our team will guide you through the return process and provide the return address.
We aim to make your shopping experience smooth and stress-free, so shop with confidence at Pakistan’s trusted beauty store & cosmetics hub.